I once attempted to change the administrator password on my computer but I evidently forgot my own password. Luckily I had another way to access the computer, through a guest account, however I was unable to allow any downloads or updates to occur. After making various attempts at changing or figuring out the administrator password, I ended up taking the computer to lawrence computer repair, where they had my computer up and running again in no time. I have a new password, but I made sure to write it down so I wouldn’t lock myself out of the administrator account.